Wednesday, December 01, 2021

My Leaky Roof

This post continues the series of My avoison of Covid-19 where I thought that staying the blazes home would be fine, as long as I didn't need to have any service people into my house.

But then I had Appliance Troubles which caused me to have 6 service people into the house. Then there was my My basement issues which brought 9 more service people into my house. Plus two movers and a furnace maintenance person. That's a total of 18 service people in my house in less than two years, compared to 17 the previous 5.

And I'm not even done yet.

The Roof

I don't know if it was the siding project a few years ago, or if being home all day during the day, and spending most of that time in an upstairs room lacking in proper insulation caused me to turn the heat up more than I used to, but for the first time since living here, an ice dam formed during the winter on my roof above where I sat at my computer whilst working. I wasn't alone. Other houses had ice dams too. The property management company sent people around to break the ice dams off of people's roofs including mine.

All was well until the Spring. Then one day we got a heavy rain. It was right at the end of the working day. I was still in my office room. A few minutes after the heavy rain started outside, it started raining inside! I called the property management company, but it was after-hours for them. So I called the emergency after-hours number. But, the rain was a short downspurt, and shortly after the rain stopped outside, it stopped inside.

Nevertheless, they sent someone around to take a look. They said they could see some damage to the shingles. Then they did was put some caulking on the roof.

For the next few rainfalls, mostly light rain, all was well.

But then on July 8th, just as I was soon getting ready to go out and get my second dose of vaccine for Covid-19, the heavy rain started outside. Then it started raining inside again!

After talking to those who had gone before me, I knew that the next day I was likely to feel like garbage. I had everything all worked out. I had finished my shopping, chores, cleaning, laundry, etc. I had it all planned out that for the next few days all I had to do was lie on the couch watching TV feeling miserable. This would totally put a monkeywrench in my plans. Should I cancel my shot and re-book? If I had to move a bunch of stuff out of my office, I didn't want to do it right after getting a needle. (I hate needles! I consider my arm to be ineffective for at least a couple of days after I get a shot.)

I tried. But you needed to cancel within two hours, and it was about 1 hour and 57 minutes. So I decided to risk it.

Anyway, again, I called the after-hours emergency number, and they sent someone over right away. He came in (person 19) to take a look at the damage inside. (At first he wasn't even wearing a mask! I had to ask him to put one on!)

He couldn't see anything from the inside. So he called the property management company and they sent two guys out tomorrow to take a better look.

When they showed up pretty early in the morning on July 9th, I was only feeling a little tired. The real side effects (fever, headache, chills, etc.) hadn't kicked in yet. These two guys (one of whom was the guy who cut the hole in my basement wall) cut out a square of drywall in my ceiling. They saw that when the guy was clearning the ice dam, he hit the ice dam with the sharp side of the axe, not the broad side. He put a hole in my roof! And now there's a hole in my ceiling! (Now we're up to 21 service people.)

They took pictures to send to the property management company. Eventually, they sent a roofing company around. "Ahhh, finally! They'll fix the roof, then I can get the ceiling fixed!"

And how did they fix the roof? They put more caulking on it. That was it!

The roof no longer leaks. But it's still broken! If they're not going to fix it further, then okay. But they need to send someone around to fix my ceiling.

I'll let you know how it all turns out when it's finally fixed. I may have to live with it through the winter and see if it leaks again. I'm getting really tired of this property management company. I would sell, but the housing market is nuts, and this place has not gone up in value as much as other places. So I'm further behind than before. And there's no way I can sell with a big hole in my ceiling.

Update: On the morning of January 18, 2022 I came into my office room to significant leaking. I promptly emailed the guy at the property management company I had been dealing with with pictures and a note saying "Since my roof still hasn't been fixed, it's leaking again into my unit." I got an email back from someone else saying that the person I had been dealing with was now elsewhere. I hope this new guy is better.

He did send a roofer around to fix my roof on Jan. 20th. He cut out a small hole and replaced the wood and shingles. Of course, the ceiling still has a big hole in it. But I don't want to get that fixed until the roof itself is fixed.

Then on January 28 we got another big snowfall, and I had more leaking in my roof. So, finally on Feb 18th they sent a couple of guys around to go into my attick and investigate. That was this morning. I'm waiting to hear back what happens next. But I think they'll be waiting for Spring for when everything melts.

Anyway, as of today, we're at 23 people in my house during the pandemic.

Update April 25, 2022

As I was waiting to hear the next steps, on March 1 I got an email saying that we've got a new property management company. *sigh* Will the old company pass all my info onto the new company? And given all the different issues with all the different issues, this could take a while for the next steps. Maybe even go back a few.

After waiting a few weeks for the dust to settle, I wrote to the new property management company to ask if they got any if my file from the old company.

They hadn't.

Now, they have to send roofers around to take another look. They sent two on April 25 (just before I wrote this). They took a look and said I'd have to have my front 3 feet of roofing replaced. Apparently, the repair mentioned above didn't have any weather sheilding on it, so it was bound to leak. And, oh look, we're supposed to get 25-30mm of rain today. So probably more leaking.

Now the count is 25 people in my house during the pandemic.

Update July 31, 2022

Well, after a bit of a wait two roofers showed up on July 21st to fix my roof. After a few hours of work, they told me they were done. (They didn't need to come in at all, so my count isn't going up.) From my bedroom I could see that nothing had been changed from the underside of the roof. They told me that the previous person to repair the roof only replaced a bit of wood and some shingles. They didn't replace the waterpoof covering that goes between the shingles and the wood. That's why I was getting leaking. But now that's fixed.

So now I wonder: do I wait til we get lots of rain? Do I contact the condo management company to ask that the internal damage be fixed? This would include replacing the insulation in my attic and replacing some damaged (and now missing!) drywall. I am not looking forward to this.

Pictures

Here are some pictures of my roof issues:

Water dripping down onto my window frame on the inside.
Water damage to my ceiling above my window.
Water dripping through my window frame on the inside.
The hole in my ceiling the roofers cut out to take a look from the inside.
A hole in my ceiling showing the hole in my roof, about a quarter inch wide.
A closer view of the quarter inch hole in my roof also showing damanged wood around it.
Icicles almost the height of my window.
Icicles forming from underneath my overhang over my front door.
Ice forming on my siding all the way down from my window to the overhang.
A block of wood where the main repair was done.
The wood around the repair is now wet due to melting snow.
Water damage to my ceiling around where the roofers cut.
Water damage to another part of my ceiling along the front wall.